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The Latest Blogs From autoVHC

 

autoVHC exhibiting at CDX 2018

 

This year we are pleased to announce that we will be exhibiting at CDX –the UK’s largest automotive expo, brought to you by the publishers of Car Dealer Magazine.

 

CDX 2018 will be held at Manchester Central Convention Complex on 21st & 22nd May 2018 – and boasts an exhibitor list that includes some of the leading vendors and suppliers to the UK automotive sector.  

 

CDX 2018 – Workshops and Panels

 

Putting aftersales at the centre of the dealership business model

30th April 2018

 

Paul Muers

 

From estate agency to the insurance industry, the internet has wreaked a disruptive – and sometimes destructive – path through multiple business sectors. What were once solidly bricks-and-mortar industries have come up against a host of online-only competitors who offer today’s time poor consumer a faster-moving and often more cost-effective service.

 

Why a robust eVHC system could be your safety net as UK new car sales continue to fall

26th February 2018

By Chris Saunders

2017 was without any doubt a challenging year for the new car market, with several factors having a negative impact on sales. A radical overhaul of the UK’s system for taxing cars, known as Vehicle Excise Duty (VED), came into effect at the beginning of April last year, making many new cars significantly more expensive to tax in year one. The knock-on effect was striking, as new car sales in the UK immediately plummeted by 20%.

Using aftersales to boost profitability when new car sales are down

9th July 2017

 

By Chris Saunders

 

Following the introduction of new VED (Vehicle Excise Duty) rules earlier this year, the UK automotive market has experienced a notable reduction in new vehicle sales. As reported by the Telegraph, the number of new cars being driven off dealers’ forecourts plunged by 20% in April and has continued to fall in the months after.

 

‘Footloose and warranty-free?’ – It’s time to think about aftersales customer retention

11th June 2017

 

By Paul Muers

 

The safety net of a manufacturer warranty means that, for vehicles less than three years old, any repair work is likely to be conducted by a franchised dealership’s workshop. But what happens when this cover ceases? Worries over perceived increases in costs or a desire to take advantage of new found flexibility can prompt motorists to shop around for alternatives.

 

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