24 July 2019
autoVHC has promoted Paul Muers to lead the company.
Muers, who has been with autoVHC for three years, replaces Chris Saunders as head of the business, which is part of the Snap-on Business Solutions group.
With over 30 years’ experience in the automotive industry, Paul will be responsible for expanding autoVHC’s offering across a range of markets, including the franchised dealership sector, the rapid fit sector and specialist vehicle service providers.
This will also include developing autoVHC’s position as a wider automotive management solution, following recent partnerships that have seen the company’s eVHC platform integrated with other technology, including dealership management systems (DMSs), such as CDK Global.
Muers has held several senior positions during his time at autoVHC and Snap-On Business Solutions, including Strategy and Innovation Director and Global Business Development, Marketing and OEM Relations Manager. He also brings 29 years of automotive sales and marketing experience from his time at Ford Motor Company.
Commenting on his appointment, Paul Muers said: “It’s an exciting time for the business and I’m looking forward to leading the team.
“The automotive sector is experiencing a lot of change at present, with new technology and service models all playing a role in reshaping customer expectations of how aftersales care is delivered in particular.
“We are committed to developing autoVHC to ensure it continues to provide aftersales teams with a platform that enables technology and other areas of automotive management to be integrated into an easy to use system that also helps to meet customer requirements for a quick and transparent service experience.”