9th July 2017
By Chris Saunders
Following the introduction of new VED (Vehicle Excise Duty) rules earlier this year, the UK automotive market has experienced a notable reduction in new vehicle sales. As reported by the Telegraph, the number of new cars being driven off dealers’ forecourts plunged by 20% in April and has continued to fall in the months after.
11th June 2017
By Paul Muers
The safety net of a manufacturer warranty means that, for vehicles less than three years old, any repair work is likely to be conducted by a franchised dealership’s workshop. But what happens when this cover ceases? Worries over perceived increases in costs or a desire to take advantage of new found flexibility can prompt motorists to shop around for alternatives.
23rd March 2017
By Chris Saunders
In January the Government unveiled plans to increase the first MoT date for new cars from three to four years. If approved, the changes could come into effect as early as next year.
11th January 2017
By Chris Saunders
By Chris Saunders
14th November 2016
According to research carried out by ABP, almost three-quarters of bodyshops have seen an increase in repair volumes this year and are expecting business levels to continue to grow throughout 2017.
14th October 2016
By Chris Saunders
As current users know, our autoVHC software aids technicians during the service process, enabling red and amber work to be identified, logged and presented quickly, consistently and professionally in order to enhance the customer experience and increase parts and labour sales. Indeed, since 2007 the solution has helped generate more than £750 million in incremental service business for franchised dealers worldwide.
6th September 2016
By Chris Saunders
An ongoing concern for many franchised dealerships throughout the UK is the continued threat from independent garages and the rapid-fit sector. Dealerships are under an increasing amount of pressure to secure business and generate sales in service departments, especially when it comes to vehicles that are no longer under manufacturer’s warranty.
23rd August 2016
By Paul Muers
Thanks to their comprehensive reporting capabilities, electronic vehicle health check systems (eVHCs) are becoming increasingly popular, especially among franchised dealer groups. By enabling service teams to provide customers with a thorough overview of car examinations, eVHCs allow for a greater upsell opportunity and higher conversion rates on Red and Amber work.
