28th February 2018
The UK franchised dealer sector saw a significant drop in demand for servicing and repairs during Q4 of 2017, with more than 323,000 fewer vehicles being presented to UK dealerships by the end of the three month period.
According to autoVHC's latest data, the average number of vehicles being presented to aftersales departments dropped from 277 in October to 211 in December.
3rd January 2018
The average UK dealership failed to replace 71% of severely worn tyres in November, raising serious duty of care concerns as motorists prepare for further winter driving conditions in the New Year.
Figures obtained from autoVHC's records revealed that the average dealership sold replacement tyres on only 29% of the occasions when either severely worn or faulty tyres were identified during services carried out in November 2017.
25th August 2017
The average UK dealership is failing to replace 66% of servery worn tyres, new data has revealed.
Figures obtained from electronic vehicle health check provider autoVHC revealed that the average dealership sold replacement tyres on only 34% of the occasions when either severely worn or faulty tyres were identified during services carried out in July 2017.
3rd August 2017
UK franchised dealers are missing out on as much as £480 million in lost sales by only selling 54% of urgently required work identified during customer vehicle health checks.
Annual data from electronic vehicle health check provider autoVHC has revealed that the average UK dealer missed out on £99,200 worth of revenue in 2016, by failing to sell 46% of Red work identified during the health check process.
19th July 2017
Leading aftersales solution provider autoVHC has announced the installation of its vehicle health check software, autoVHC, in 38 markets for Jaguar Land Rover.
The milestone comes after the introduction of the software at a number of JLR sites across South America.
As a multi-lingual platform, autoVHC allows manufacturers and dealerships to establish a standardised process across their networks, delivering consistency of customer experience in-keeping with their preferred brand values.
9th May 2017
Leading aftersales solution provider autoVHC has announced the global rollout of its upgraded vehicle health check software, autoVHC v2.
Used primarily by technicians during the servicing process, the solution enables Red and Amber work to be identified, logged and presented to customers.
28th September 2016
Used by franchised dealers throughout the UK and internationally, autoVHC aids technicians during the service process, enabling Red and Amber work to be identified, logged and presented quickly, consistently and professionally in order to enhance the customer experience and increase parts and labour sales.