Covid 19 – Update from Snap-on Business Solutions
We wanted to update you on how Snap-on is responding to the challenge that is being presented to many global industries at this time. It’s important that key workers, food supply logistics, community support workers, medical providers and other critical providers can maintain continuity in their daily professions. This is why it’s vital that Snap-on supports you so you can support these important customers by keeping them mobile and their equipment operational. Snap-on is deemed to be a critical supplier to the maintenance, diagnostic and repair segments as we continue to provide equipment and services that preserve mobility and transportation. This is why we are open as usual to help you. If you require additional support then please contact us directly on our customer service helplines.
The Complete Electronic Vehicle Health Check Solution
What Can We Offer You?
autoVHC is a complete electronic vehicle health check system that helps service workshops improve efficiency and profitability. autoVHC establishes an easy-to-control workflow for your vehicle check to deliver additional workshop sales. The user-friendly reporting functionality allows dealer management to monitor performance in real time and reduce missed opportunities. autoVHC is endorsed by some of the world’s largest motor manufacturers as a proven way to boost workshop sales.
Vehicle manufacturers and repairers using autoVHC benefit from the integrated autoANALYTICS functionality. In addition to the core workflow improvements through autoVHC there are also add-on automotive solutions modules that can further improve the car health check process.
autoVHC is a cloud based electronic vehicle health check platform that has a proven track record of improving workshop sales. The system delivers a robust and professional approach to inspecting, pricing and selling the additional work identified by the car health checks through your workshop. As a result of the in-built process flows the eVHC system delivers results that are better, cheaper and faster than a paper based VHC system.
autoVIEW brings your electronic vehicle health check to life with the addition of video and photo assets. Technicians use the same inspection tool to add photo or video evidence of the fault found to your eVHC record. Using the same tool for both inspection and video reduces the time and complexity of operating a separate video system. Video builds customer trust, making the sales discussion easier for service advisors, and give customers additional information to form their purchase decision.
autoPREDICTIVE is a valuable addition to the core autoVHC system, improving sales of items identified as needing attention before the next scheduled visit. The system automates email and SMS reminders to your customers when the work identified in the VHC is due. This increases customer visits and workshop revenue, whilst also providing customers with a helpful and timely reminder of their vehicle maintenance needs.
autoANALYTICS is your eVHC performance dashboard, providing an easy to understand reporting suite identifying your car health check performance. The system builds transparency and accountability into each step of the eVHC process. In addition, the tool tracks the performance of individual technicians and service advisors. This allows underperformance concerns to be quickly identified and addressed.
Benefits for OEMs and Dealers
Benefits for Dealership Customers
“More than 140 Peugeot dealers use autoVHC and it has had a positive effect on their business.
Since launching the programme three years ago, the ‘retail hours sold’ performance of the dealers who are on it has been consistently better than those who are not using autoVHC.”Head of Service
“Electronic vehicle health check amber follow up is an essential element of our service business which easily gets overlooked. Initially we relied on our own service team to contact customers and soon found they couldn’t keep on top of this with the demands of a modern service retail environment”Julian Bawdon
“I’ve been very impressed with autoVHC since it was installed in our dealership. Our service customers really appreciate the print out we can now provide, which details the necessary remedial work & associated charges. autoVHC has proven to be a very worthwhile & welcome addition in our Dealership”Tara Bradley