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Solutions

Solutions

autoVHC

 

Process Automation for Improved Performance

 

autoVHC

autoVHC helps technicians to quickly and efficiently identify and categorise any additional work required through a clear eVHC process. The workflow and reporting functionalities give an easy-to-understand and fully costed summary of further items identified in the VHC that require rectification. The system provides service advisors with the details required to gain customer authorisation, helping to build customer trust that the vehicle has been professionally checked.

autoVHC’s enhanced reporting capabilities provide dealer management with opportunities for further parts and labour sales, and future visits.

"What gets measured, gets done". Dealer management can set targets, measure and monitor performance across the aftersales department. autoVHC puts you in control of the key performance indicators that drive your business. Set targets for electronic vehicle health check completion rates, expected identification values, and the sales performance of your service advisors.
Our native app allows technicians to work on or offline while recording the VHC data, avoiding the frustration and delay of a poor Wi-Fi connection. All actions can be performed from the same device, including photo and video.
Streamlines the pricing process and delivers greater transparency for customers.
Choose your preferred device. autoVHC is compatible with iOS, Windows and Android operating systems.
Add photo and video to your electronic vehicle health checks, without the inconvenience of running two systems.

autoVIEW

autoVIEW brings your electronic vehicle health check to life with the addition of video and photo assets. Technicians use the same inspection tool to add photo or video evidence of the fault found to the VHC.

Using the same tool for both the eVHC inspection and video reduces the time and complexity of operating a separate video system.Video builds customer trust, making the sales discussion easier for service advisors, and give customers additional information to inform their purchase decision.

Utilise photo & video assets to create a layer of transparency between the customer and the dealership completing the vehicle check.
Allows members of the service team to send photo & video assets to the eVHC customer via email or SMS.

autoPREDICTIVE

With its text and email reminder functionality, autoPREDICTIVE uses existing autoVHC system data to automatically engage with customers when their vehicle is due a service.

Furthermore, it generates reminders for any Amber work which has previously been identified during an eVHC but has yet to be completed. The vehicle check follow-ups continue as the need for this work to be done becomes more urgent.

Timely reminders to your customers for any deferred work identified in an earlier VHC.
Level and frequency of contact tailored according to urgency. Demonstrates a duty of care on behalf of the motorist while helping to boost sales and customer retention.
Helps to streamline service department operations, reducing the need for phone calls.

autoANALYTICS

Gaining an insight into the overall performance of your dealership is vital for business development. autoANALYTICS produces reporting analytics that monitor the performance of dealers and service personnel, by monitoring the number of electronic vehicle health checks completed and the associated data. 

Transparent dashboards enable dealerships to set better development initiatives for teams and track eVHC activity to ensure targets are met.

Enables quick yet accurate exploration, comparison and analysis of VHC data for improved business performance.
Allows users to gauge performance against industry standards and competitors.
Large amounts of complex data can be presented in a clear and cohesive way, enabling service managers and dealer principals to quickly identify trends and pinpoint areas for improvement.